1 The painting is originals or reproductions?
We only provide top qualiy reproductions,a part of them are reproductions of masterpieces and some are great works by experienced obd2store.
2 Have all paintings I ordered been stretched？
Generally speaking, the painting is not stretched. Whether stretch the painting or not we just follow the requirements we got from our customers
3. How do you deal with the case that if we are not satisfied with the paintings?
First, we will try our best to avoid this kind of circumstance. If it do occur, there are generally three ways to solve:
1) we wil refund untill the case is confirmed that it is our obligation
2) we can make up for it by refunding part of them if the painting can be modified and you are agree to do so
3) we can reach an agreement to minimize our mutual loss
4. Do you ship the oil paintings with frames? How?
Yes, we do. Just choose the right frames as your wish. The way of shipping is based on the quantity.If the quantity is not big enough ,they can be sent by air. Normally the frames are shipped by sea.
5. Is there any notices when I get the new paintings?
Just open the packing carefully and lightly in case of any unexpected damage to the new paintings.
6. How can I contact you.
You can e-mail me at chinaobd2store@gmail.com to tell us the detailed requirements about your order or for inquiry.
7. How can I know the quality of the oil paintings I ordered before I receive it?
We can e-mail you the image of your finished order.
8. Can I trace my oil paintings?
Of course you can ,we will inform you the delivery agency and tracing number of your paintings in order that you can trace the shipment.
9. Can you make family protrait?
Yes, we can. You can click the "family protrait" in the "support" and see the effect we made in the past painting order.
10. What forms of payments do you have?
(1) For small payments, we use Western Union Transfer, Paypal
(2) For large payments (>US$1000), we use bank wire transfer.
No question you encountered,e-mail us to get the answer to your question
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